Delivery

  • Packages are delivered via Chronopost, a local private delivery service. International deliveries are not permitted.
  • Packages are generally dispatched the day after receipt of payment. You will be contacted prior to delivery to schedule a time and date of delivery.
  • Signature will be required upon delivery. 
  • If you prefer same day delivery, an additional cost will be applied. Please contact us should you opt for this method.
  • Delivery fees are dependent on the amount you order. It will be Rs200 for any order below Rs4,000 and free thereover. There is no minimum order requirement!
  • Packages are amply sized and your items are well-protected. Should there be damage on the product upon delivery, we will gladly replace it.
  • For more information regarding the delivery service, please contact us on +230 5985 0954.

Returns & Refunds

  • Returns will be allowed, but you will have up to one week to notify us of items you wish to return.
  • To be eligible for a return, your item must be in the same condition that you received it, it must be in the original packaging and it needs to have the receipt or proof of purchase.
  • We will collect the package, inspect and notify you whether your return has been approved.
  • If your return is approved, we will initiate a refund within 2 weeks of receiving the package.
  • You will be responsible for paying a collection fee of Rs200 + VAT, unless the fault is ours. 
  • You will not be exempt of delivery fees should you choose to repurchase or replace the package.

Please do not hesitate to contact us should you have any questions

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